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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clement S

Clement S

June 10, 2025

5  out of  5
rating by Clement S
"Victor Kim and his team at State Farm were absolutely fantastic! Victor was incredibly helpful and took the time to explain everything clearly, making the whole process easy to understand. He was friendly, professional, and really made me feel confident in my coverage choices. On top of that, the rates he offered were excellent. Highly recommend him if you're looking for great service and peace of mind with your insurance!"
We responded:
"Clement, Thank you for your 5-star review and for sharing your experience with us! We appreciate you are here for you anytime you need us!"
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Sarah Noulles

June 10, 2025

5  out of  5
rating by Sarah Noulles
"Customer service is top notch - always extremely helpful and provides the best value for the service!"
We responded:
"Sarah, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We appreciate you and If there is anything else we can do to help, please let us know!"
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Kim Woodall

June 10, 2025

5  out of  5
rating by Kim Woodall
"I have been a customer of Victor Kim’s State FARM insurance agency For 25 years. The reason I’ve stayed with Victor’s agency for that amount of time is because of all the fantastic customer service and follow up. My vehicle and accidents have always been taken care of in perfect order. I just had a homeowner’s claim from a burst pipe during the freezing weather that was handled specifically by their office with the claims department on my behalf. The outcome was far better than I ever expected! Victor Kim’s team is the best!"
We responded:
"Kim, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! We appreciate you and are here for you anytime you need us!"
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Sidney Sivik

June 9, 2025

5  out of  5
rating by Sidney Sivik
"Nai was very sweet and helpful. Thank you"
We responded:
"Thanks Sidney, we’re thankful for sharing your feedback and experience working our team member Nai! It’s our pleasure to assist you with your insurance needs. We appreciate you and are here for your anytime you need us!"
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Reyna Grave

June 6, 2025

5  out of  5
rating by Reyna Grave
"Excellent Service !! The team is friendly and always trying to help. Very good experience. Thank you !!"
We responded:
"Reyna, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us, your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Libby Dixon

June 5, 2025

5  out of  5
rating by Libby Dixon
"I cannot give enough praise to Amanda for her attentiveness, her knowledge and kindness when working with her after our vehicle was stolen. Amanda was truly instrumental in getting our vehicle back and repairs processed. She absolutely took a lot of the stress off our family during what was a really chaotic time. I am so grateful for her and I hope she is acknowledged for her hard work!"
We responded:
"Libby, Thank you for your 5-star review and for sharing your experience with our team member Amanda! We appreciate you and are here for you anytime you need us! "
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whitney Cordy

May 28, 2025

5  out of  5
rating by whitney Cordy
"We used him when we lived here a couple years ago and when we moved back we knew we had to contact him. He was so easy to work with, answered all my questions and explained all of the coverage. Would definitely recommend giving him a call for coverage."
We responded:
"Thanks Whitney, appreciate your 5-star review and sharing your experience with our office! We appreciate you and are here for you anytime you need us!"
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UBOTIE UBOTIE

May 20, 2025

1  out of  5
rating by UBOTIE UBOTIE
"First off, let me say I’ve always made it a point to support small, local businesses—but only the ones that operate with basic ethics and professionalism. Unfortunately, that was not my experience here. I reached out to this State Farm agency just to get a quote, nothing more. I never gave permission to start a policy. Yet somehow, two weeks later, I receive a welcome packet and declaration page in the mail. Naturally, I was confused and immediately called the agent. I told him there must’ve been some mistake—because I never authorized any policy. He apologized, claimed he would “take care of it,” and told me to disregard the letter. Fast forward another couple of weeks, and now my mortgage company is reaching out, saying they paid State Farm from my escrow account. That’s when I realized this was way more serious. I called the agent again, and he tells me the policy was cancelled, but it just takes 15 days to update in the system. That was a lie. I called State Farm’s 1-800 number myself and spoke to a representative who confirmed the policy was never canceled and is still active. Meanwhile, my escrow account is now overdrawn because of a policy I never asked for, never agreed to, and never signed off on. It took me getting corporate involved just to get this resolved. This entire situation has caused me stress, financial issues, and wasted time—all because this agent took it upon himself to start a policy without my consent. I’m warning others—stay far away from this agent. His shady and unprofessional business practices are unethical at best, and flat-out fraudulent at worst. In my opinion, someone like this shouldn’t even be allowed to hold an insurance license. If you value honesty, transparency, and proper consent—find a more ethical agent."
We responded:
"I think you have us confused with someone else, we have not had any communication with someone by this name of Ubotie Ubotie, please call our office at 913-782-9900 and we will see if we can provide you with assistance."
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Crystal Kelley

April 30, 2025

5  out of  5
rating by Crystal Kelley
"Had a great experience, switching my home and my auto insurance policy. Victor made it a very easy process and helped explain everything in detail. Overall, saved me about $5500 A year on my policies with not losing coverage. Thanks again look forward to working with your office. Highly recommend."
We responded:
"Hi Crystal, thank you for sharing your experience with our agency. We are very happy we were able to provide significant savings and better coverage on your insurance package! We appreciate you and are here for your anytime you need us!"
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Jason Suiter

April 11, 2025

5  out of  5
rating by Jason Suiter
"Every time I have worked with anyone at the office I have had great service. Not only has everyone been quick and efficient , but also pleasant and easy to talk to. I would like to specifically thank Amber for being so helpful when updating my insurance for a new address, but also being willing to answer several questions about future needs to put my mind at ease ."
We responded:
"Jason, thank you for reviewing our State Farm office and sharing your experience! We appreciate you and look forward to continuing to support your insurance needs."
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Rachael Davis

April 2, 2025

5  out of  5
rating by Rachael Davis
"We recently switched to Victor Kim’s agency and the process was quick and painless. They were very informative and helpful and were able to save us a substantial amount of money. Highly recommend!"
We responded:
"Rachael, thank you for taking the time to share your experience with our agency! We appreciate you! If you ever have any questions or need assistance, we’re here to help!"
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Jose Valenzuela

March 31, 2025

5  out of  5
rating by Jose Valenzuela
"The team at this state farm branch is truly amazing! Everytime you call they are there to answer and in a timely manner as well! They are always very helpful in answering any questions you may have. Definitely recommend working with the branch 👍"
We responded:
"Jose, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jo Ellen Jung

March 20, 2025

5  out of  5
rating by Jo Ellen Jung
"I am very happy and glad that I switched over to this office. Very professional, communication was excellent and they handled everything very quickly and efficiently."
We responded:
"Thank you for your 5-star review! We appreciate you, my team and I are here for you anytime you need us!"
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Peter Lian

March 18, 2025

5  out of  5
rating by Peter Lian
"After sixteen years with AAA, we began to notice a decline in customer service and an increase in our annual rates. My wife decided it was time to shop around for a better deal. We reached out to Victor Kim at State Farm and scheduled an appointment. I'm glad we switched from AAA to State Farm; we received better coverage at a significantly lower price. Victor Kim and his team are eager to help customers save money and are knowledgeable and skilled in their field. I highly recommend calling them if you want to save more money."
We responded:
"Thanks Peter for sharing your experience with our agency! We appreciate you, we are happy we were able to provide you a much better insurance value! We are here for you anytime you need us!"
Profile photo of Travis Strausbaugh

Travis Strausbaugh

March 12, 2025

1  out of  5
rating by Travis Strausbaugh
"Saved almost 70% by switching insurance carriers. Pathetic customer service, overpaid rates , failed to cancel my policy in a timely manner , almost 2 weeks after I made the request. I definitely don't recommend this agency or State Farm because of their rates and ethics."
We responded:
"Hi Travis, we did cancel your auto insurance per your request on the day you notified us on 2-25-2025. We’re genuinely sorry for any issues, you can call me anytime at 913-782-9900 and I will be happy to address any concerns you have. We are dedicated to providing exceptional customer service. Have a good afternoon."
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Jeanette Espinoza

March 12, 2025

5  out of  5
rating by Jeanette Espinoza
"Priscilla is awesome!! The whole staff is awesome."
We responded:
"Thanks for sharing your experience with our agency! We appreciate you Jeanette and are here for you anytime you need us!"
Profile photo of Derrick Johnson

Derrick Johnson

March 12, 2025

5  out of  5
rating by Derrick Johnson
"Great experience very easy to work with. All my questions were answered. Victor has a top notch team that take care of their customers."
We responded:
"Hi Derrick, Thank you for taking the time to share your experience with our agency! We appreciate you! If you ever have any questions or need assistance, we’re here to help!"
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Stacie

March 10, 2025

5  out of  5
rating by Stacie
"Thanks for lowering my insurance from geico! Saved me 200 dollars a month! Highly recommended!!"
We responded:
"Hi Stacie, we appreciate your review! And are happy to save you $ 200 per month! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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carol horvath

March 6, 2025

5  out of  5
rating by carol horvath
"So easy to work with. They answered all my questions and best of all saved me some money"
We responded:
"Hi Carol, Thank you for your 5-star review! We appreciate you! And are happy to have you as part of our insurance family!"
Profile photo of bumparoo 2000 (bumparoo)

bumparoo 2000 (bumparoo)

February 27, 2025

4  out of  5
rating by bumparoo 2000 (bumparoo)
"Questions were quickly answered and the process to insure my brand new motorcycle were swift and painless. Even helped with a couple other questions while I was on the phone. Thank you for the assistance Ms. Edmonds!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing our agency for your insurance needs."
Profile photo of Millie Nichols

Millie Nichols

February 25, 2025

5  out of  5
rating by Millie Nichols
"Entire office is amazing!!!! Brooke was the best and helped our family save over $500 per month on our car insurance. Love this office!!!"
We responded:
"Hi Mille, we’re thankful for your feedback! My team and I are happy to have saved your family over $ 500 per month! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Joe Adams

Joe Adams

February 25, 2025

5  out of  5
rating by Joe Adams
"State farm agent Brooke is amazing. Everytime I talked to her she helps me and answer any questions I have. Brooke is very nice and very informative. I acutal ask for Brooke directly everytime I call."
We responded:
"Hi Joe, Thank you for your 5-star review and for sharing your experience with our team member Brooke! She does an amazing job and cares deeply about our clients. We appreciate you and are here for you anytime you need us!"
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Neena Singla

February 21, 2025

5  out of  5
rating by Neena Singla
"Victor Kim State Farm is an excellent company. I bought renters insurance. Benjamin helped me in getting renters insurance. Benjamin was really helpful, polite, patient and provided me the best customer support. He was outstanding!!!! I feel like valued customer."
We responded:
"Neena, thank you for sharing your experience with our office and our team member Benjamin! We appreciate you and are happy you are part of our insurance family!"
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Miguel Utrillas

February 14, 2025

5  out of  5
rating by Miguel Utrillas
"Amber has the warmest voice, best attitude and customer approach i have experienced. The rest of people have also been helpful, always polite and happy to assist. Definedly a good team of professionals. Thanks"
We responded:
"Miguel, thank you for reviewing our State Farm office and sharing your experience with our team member Amber! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicole Becker

February 14, 2025

5  out of  5
rating by Nicole Becker
"Very friendly and helpful!"
We responded:
"Nicole, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"