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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda McKeirnan

July 17, 2026

5  out of  5
rating by Linda McKeirnan
"Good communication and customer service."
We responded:
"Linda, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
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Michelle Weaver

July 15, 2026

5  out of  5
rating by Michelle Weaver
"I’ve used Victor Kim for the past 25 yrs+ and I always get 5 star service. Texts/emails/phone calls are all responded to within the hour, and all my questions answered. Often times I’ll ask a question and they call to explain all the details. Wonderful office, respectful representation from everyone in the office. From time to time I send all my insurance needs out for others to provide price proposals and they come close, but never lower than State Farm/Victor Kim’s office."
We responded:
"Michelle, thank you for sharing your experience with our agency! Your loyalty to our agency means the world to us! We appreciate you and will always be here for you. Anytime you need us!"
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Tyliece Johnson

July 14, 2026

5  out of  5
rating by Tyliece Johnson
"I was referred to Victor Kim who has been great to work with! Kind and efficient!"
We responded:
"Tyliece, thank you for the 5 star review and for sharing you experience with us! We appreciate you!"
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Rick Gehlbach

July 14, 2026

5  out of  5
rating by Rick Gehlbach
"Fantastic service and attention to detail."
We responded:
"Rick, thank you for the 5 star review and sharing your experience with our agency!
We appreciate you and will always be here for you anytime you need us!"
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Terrie McCants

July 10, 2026

2  out of  5
rating by Terrie McCants
"I got in an accident that was the fault of the other driver. Instead of being able to talk with my agent, I had to go through an automated system that would have cost me my deductible and make decisions without being informed. Not happy at all!"
We responded:
"Hi Terrie, I know State Farm is now using the automated system to speed up claim processing and am sorry about this, Amanda in our office intervened and been working very hard to resolve this situation. Please call me or Amanda at 913-782-9900, we appreciate you."
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Pat Graham

July 9, 2026

5  out of  5
rating by Pat Graham
"Cameron is so very helpful. He has helped me navigate the complex world of insurance. And I sincerely appreciate all he has done."
We responded:
"Pat thank you for sharing your experience with our team member Cameron! We appreciate you and are here for you anytime you need us!"
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Melody Lemken

July 9, 2026

5  out of  5
rating by Melody Lemken
"Victor Kim State Farm Insurance Agency has been my "go to" for several years and will continue to be for many more! Staff has always been so helpful anytime assistance is needed. They've always been there!! Today was just another example of the great service that they provide!!

I contacted the office and spoke to Cameron about rental and vehicle insurance questions. He did a great job at answering all of them with patience and understanding. Thank you, Cameron, for all your help today!!

I highly recommend Victor Kim State Farm Insurance Agency! Again, many thanks to all! You're all greatly appreciated!!"
We responded:
"Melody, thank you for the 5 star review and for sharing your experience with our agency! We appreciate you and your many years of loyalty to our agency mean the world to us! We will always be here for you anytime you need us!"
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yvette warren

July 7, 2026

5  out of  5
rating by yvette warren
"Pleasant people, great service!"
We responded:
"Yvette thank you for the 5 star review and for sharing your experience with our agency! We appreciate you!"
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Ashar Charolia

July 7, 2026

5  out of  5
rating by Ashar Charolia
"Great Experience with Victor Kim and Cameron Cummings. Always willing to help!"
We responded:
"Ashar thank you for the 5 star review and for sharing your experience with our office! We appreciate you and will always be here for you anytime you need us!"
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Marcy Nemeth

June 27, 2026

5  out of  5
rating by Marcy Nemeth
"I have been with this State Farm agency many years. Fortunately I haven't really had to use them. However in the last few weeks I was hit with hail and needed a new roof, screens fixed, deck repair, etc. The office staff, especially Ed and Amanda, have been instrumental in helping me with my claim, especially when I had issues with one of my vendors. I really appreciate their speedy and personal service to take care of me."
We responded:
"Marcy, thank you for sharing your experience with our agency during the claim process with our team members Ed and Amanda! We appreciate you and your many years of loyalty and friendship mean the world to us! We will always be here for you anytime you need us!"
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Leigh Ann Shiflett

June 26, 2026

5  out of  5
rating by Leigh Ann Shiflett
"I have enjoyed working with Cameron the past couple of years!"
We responded:
"Thank you for the 5 star review and for sharing your experience with our team member Cameron! We appreciate you!"
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Howard J. Weaver

June 22, 2026

5  out of  5
rating by Howard J. Weaver
"Dealing with sewer back up clam. Amanda from this office has been a great help, guiding me through the intricacies of dealing with all the trials and tribulations of navigating the process.
Very grateful for her help"
We responded:
"Thank you for sharing your claim experience with our team member Amanda! We appreciate you and will always be here for you anytime you need us!"
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Rich Bireta

June 19, 2026

5  out of  5
rating by Rich Bireta
"Happy to be dealing with Cameron in Victor's office!~"
We responded:
"Rich, thanks for the 5 star review and for sharing your experience with our team member Cameron! We appreciate you!"
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amber heiss

June 16, 2026

5  out of  5
rating by amber heiss
"I’ve been with Victor’s office for quite a few years. His team always goes above and beyond for us and our numerous policies.
But, I had a young man make a left hand turn in front of me recently- it could’ve been a bad situation, but since I tried to avoid the accident we were not hurt. When the other party decided to lie about the accident, it was Amanda at Victor’s office who stepped in and made sure whatever I needed to do to help prove my side of the story, she walked me through it.
She was my advocate, my person I would talk to when the other carrier was not looking at the evidence and believing what actually occurred. She helped me throughout the process of subrogation and always checks in on me and gives me the status of the claim.
I’m grateful for an office that genuinely cares about their clients and goes the extra mile. Thank you, Amanda for caring and helping me more than I ever expected!
If you want this kind of care and client experience, please know Victor Kim’s office exemplifies this daily!"
We responded:
"Amber, thank you for sharing your experience working with our team member Amanda on your vehicle claim. We know that can be a very stressful time for our clients, we appreciate you! And will always be here for you anytime you need us! "
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Sara Reck

June 16, 2026

5  out of  5
rating by Sara Reck
"We've had State Farm for several years now and they've always been easy and great to work with. The entire staff is very friendly! We had a recent roof replacement and what could have been a stressful process was made so much easier thanks to their help. Big shout out to Ben Rosenbauer! They were always quick to respond, answered all of our questions, and kept us informed every step of the way.

It's nice to have someone you can trust when dealing with insurance claims, and they truly went above and beyond for us. We really appreciate all of their help and would highly recommend them to anyone looking for an insurance agent who genuinely cares about their clients."
We responded:
"Sara, thank you for sharing your experience with our team member Ben working with you on your homeowners claim. We appreciate you and your many years of loyalty mean the world to us! We are happy that you are part of our insurance family!"
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Andy Potter

June 15, 2026

5  out of  5
rating by Andy Potter
"Have had St. Farm for 69 years. I got it at 16 and I will be 85 in a month."
We responded:
"Andy, thank you for your loyalty it means the world to us! We will always be here for you anytime you need us!"
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Grace Graceful

June 13, 2026

5  out of  5
rating by Grace Graceful
"Amber was a great help over some car insurance snafu and fun to talk with as I muddled my way along."
We responded:
"Thank you for the 5 star review and sharing your experience with our team member Amber! We appreciate you and are here for you anytime you need us!"
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Monte Clark

June 11, 2026

5  out of  5
rating by Monte Clark
"Very attentive, quick to respond and take care of our roadside issues. Highly recommend!"
We responded:
"Monte, thank you for the 5 star review and for sharing your experience with us! We appreciate you!"
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Kyle Stout

June 11, 2026

5  out of  5
rating by Kyle Stout
"Victor and his team have been amazing to work with. Cameron walked me through the process of roof replacement and it went very smooth."
We responded:
"Kyle, thank you for sharing your experience working with our team! We appreciate you and will always be here for you anytime you need us!"
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B Parker

June 11, 2026

5  out of  5
rating by B Parker
"Amber is so helpful."
We responded:
"Thank you for the 5 star review and for sharing your experience with our team member Amber! We appreciate you!"
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Christopher Orallo

June 10, 2026

5  out of  5
rating by Christopher Orallo
"Cameron was really easy to talk to and answered all of my questions. He is also very quick to respond to my emails and text messages."
We responded:
"Christopher, thank you for sharing your experience with our team member Cameron! We appreciate you and are happy you are part of our insurance family!"
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Mike R

June 9, 2026

5  out of  5
rating by Mike R
"Not sure how long I've been with State Farm Ins. Just recently I have been hearing complaints from people that have left State Farm. Not to question their personal reasons for leaving. I informed them until State Farm gives me a personal reason to leave. State Farm/agents continues provide me with confidence... Thank you State Farm"
We responded:
"Mike, thank you for sharing your experience with us, we appreciate you! And will always be here for you anytime you need us!"
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Terri Moore

June 8, 2026

5  out of  5
rating by Terri Moore
"Cameron got back with me quickly and answered all my questions."
We responded:
"Terri, thank you for sharing your experience with our team member Cameron! We appreciate you and are here for you anytime you need us!"
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Jeff Jacobs

June 4, 2026

5  out of  5
rating by Jeff Jacobs
"Extremely helpful intervention from Amber Wheat. Jeff Jacobs"
We responded:
"Jeff, thank you for sharing your experience with our team member Amber! We appreciate you and are here for you anytime you need us!"
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Zoanne Clark

June 3, 2026

5  out of  5
rating by Zoanne Clark
"We needed a document faxed and they were more than happy to do this service and didn't charge us anything."
We responded:
"Zoanne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Victor Kim’s Team is just a call or email away!"